???: It's our bad, but we can't give you compensation. Thanks.

TL;DR at the bottom

Sorry for the long delay. I've sent the compensation offer to your e-mail. Please check it.

??????? They're giving 5000 RP? Didn't catch it the first glance, but 5000 RP actually came through And this is the "sorry for the wait" compensation — so it's just compensation for the time that passed, not for the missing item itself.

Summary: If you had a missing item from the previous Star Shop, they replied with just a "sorry" at first, but now a proper compensation plan came out. 5000 RP + the item you want (LoL statue figure) OR a cash refund

Riot's going crazy... love you (For reference, 4800 RP costs about 45,000 won, so 5000 RP is almost 50,000 won)

TL;DR: "Faker is a god."